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  3. EMPLOYEE MANAGEMENT AND ORGANISATIONAL PERFORMANCE: A CASE STUDY OF THREE TERTIARY INSTITUTIONS IN THE BONO REGION OF GHANA
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Rev. Sr. Lucy Dery, HHCJ

EMPLOYEE MANAGEMENT AND ORGANISATIONAL PERFORMANCE: A CASE STUDY OF THREE TERTIARY INSTITUTIONS IN THE BONO REGION OF GHANA

This study investigated the effect of employee relations on performance of three tertiary institutions in the Bono region of Ghana namely Sunyani Technical University (STU), the University of Energy and Natural Resources (UENR) and the Catholic University College of Ghana (CUCG). Using correlational study design, questionnaires were administered to 264 regular staff of the three tertiary institutions. Descriptive statistical tools (frequency, percentage) as well as inferential statistics (Simple regression, Pearson’s correlation coefficient and Cronbach alpha) were used with the help of Stata version 13. The study revealed a positive and significant relationship between respectively, conflict resolution and organizational performance (r =.656, n=183, sig value < .000); employee empowerment and organizational performance (r = .727, n = 183, sig value < .000); employee compensation and organizational performance (r = .416, n = 183, sig value < .000); and employee voice and organizational performance (r = .440, n = 183, sig value < .000) in the three tertiary institutions. More importantly, employee relations management had a strong and positive correlation with organizational performance. The study concluded that employee relations management is vital to the success of any organization. It is recommended that future research should use mixed-method approach and extend the population to cover tertiary institutions across all the 16 regions of Ghana so as to establish the general situation of employee relations and to better explain the entire phenomenon in Ghana.